- 889 takes title/ownership of products to remove risk from our clients.
- Our multi-lingual team provides on-the-ground inspection and quality control in China.
- We provide logistics management, including import/export documentation, customs brokerage and transportation from Asia to clients’ locations.
- Clients are assigned a multi-lingual project manager, based in the U.S., who ensures goods are manufactured to their exact specifications and are delivered on time.
- 889’s extensive contacts throughout China provide our clients with the unique ability to manage risk by working with trusted, quality manufacturers.
10/12 Chase Building Digital Relationships Seminar with Terry Jones
Terry Jones, the founder and former CEO of Travelocity, spoke on the importance of building multi channel business relationships. Here are main points outlined by Terry:
Customers today have access to more information than ever before and it’s crucial to understand how to use technology to draw in customers, garner trust, and develop relations that are mutually beneficial. Companies must be able to experiment and allow failure, do more with less, and listen to customers in a new way.
The three steps to building digital relationships are (1) attraction, (2) curiosity, and (3) exploration. First help your customers find you with web search and mobile locators. Next, create unique digital products that bring customers to your site. Finally, make it easy for customers to explore your company and your products.
One last point is to think like the customer thinks. One example that stuck is that of someone shopping for a drill at a hardware store. The customer doesn’t want a drill, the customer wants a hole. Build your product into their process.
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